Why buy from us?
Ciclovelo was created to fill a gap in the Canadian cycling market so that cyclists in this country no longer had to order from online retailers in the UK, US, or elsewhere to get the products they love at prices they can afford.
Our core values will always be:
- To sell great value products at the best possible price
- To only sell authentic high-quality products
- To provide the best customer service possible
- To get you your order as quickly as we can
At Ciclovelo you can expect:
- Lowest prices - we are running a lean operation so that we can pass along the savings to you.
- No Surprises - No Duties or Fees! - You won't be surprised at the last second with customs duties, handling/brokerage fees, or import taxes. Your products are shipping from inside Canada, quoted in Canadian funds. You'll save money when compared to experience of ordering from overseas retailers.
- Great Assortment of Wheels - We are launching with a hand picked group of the best products and will be adding brands continually.
- Speedy Delivery - We will get your order to you as soon as possible. We know from our personal experience that nothing is worse than waiting for a big purchase you are excited about.
- Delightful Website Experience - In building Ciclovelo we have focused on the best partners in the industry to bring you a trustworthy, reliable, efficient, and hopefully delightful shopping experience.
- Canada's Local Bike Wheel Shop - We want to bring great products to all of Canada, including areas which aren't served by a traditional bricks and mortar independent bike shop. With our great customer support and extensive knowledge we can be your local bike shop (that never closes).
- End-to-End Customer Support - We will be obsessive about your customer experience from the moment you surf our site to after you receive your purchase!